Vendor Relations - page 3

Vendor Relations

Our members decide on which themes we are active. We are working on a balanced relationship between customer and supplier.

Suppliers of digital technologies are crucial partners for our members. This relationship however has some room for improvement. Their technological knowledge provided them with an advantage vis-à-vis the user. Yet, developments in the area of technology and marketisation in the last decennia, and the characteristics that these digital markets appear to contain, have a downside. They cause such behaviour that a re-evaluation is necessary.

To achieve that, we do the following:

  1. Help each other to improve the process of procurement, implementation, administration and maintenance of software assets, by sharing knowledge and experiences. Transparency in doing so, where opportunities lie, and best practices, is crucial in order to properly fulfil the user's own responsibility.
  2. Continue to draw the attention of the Dutch and European administrative and political leaderhip to the fact that the policy framework concerning market forces should be more aligned with the practice of digital technology markets. The manner in which powerful actors can operate their market power towards their customers, should be subject to supervision and the opportunity to intervene.

In a rapidly changing technology landscape, where cloud demands an ever greater role, it is important to maintain good relations with the supply side. More balance in the rights and obligations of both client and supplier is essential for further development of this relationship.

  1. October 16, 2017

    Cloud is still a challenge

    On October 12th, we organized an interesting themesession about Cloud Challenges, with attention for GDPR, a Cloud strategy and Cloud Management Portals.

    20171016 TS Cloud challenges.jpg
  2. February 23, 2017

    Concrete Cloud results from the EU

    On February 15th, the CIO Platform Nederland was attending the plenairy meeting of the European Commission Cloud Select Industry Group (C-SIG).

    CloudResults.ENG.2017.jpg
  3. December 20, 2016

    No silver SAM bullet!

    On 13 December, we organised the Software Asset Management (SAM) theme session. This time we were guests of Royal Boskalis in Papendrecht. The reason for the SAM theme session was the outcome of our supplier satisfaction survey, in which we found that many of our members are not satisfied with the licensing and contract models used by software and hardware suppliers. We experience a lot of rigidity in contracts and little transparency in licensing models, often leading to compliancy issues that need to be resolved between the supply and demand sides in the market.

    20161220 Themassessie SAM.jpg
  4. February 3, 2016

    Vendor Relations Code of Conduct

    A code of conduct for a balanced relationship between customer and supplier!

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Vendor relations events

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