Vendor Relations
Our members decide on which themes we are active. We are working on a balanced relationship between customer and supplier.
Our members decide on which themes we are active. We are working on a balanced relationship between customer and supplier.
Suppliers of digital technologies are crucial partners for our members. This relationship however has some room for improvement. Their technological knowledge provided them with an advantage vis-à-vis the user. Yet, developments in the area of technology and marketisation in the last decennia, and the characteristics that these digital markets appear to contain, have a downside. They cause such behaviour that a re-evaluation is necessary.
To achieve that, we do the following:
In a rapidly changing technology landscape, where cloud demands an ever greater role, it is important to maintain good relations with the supply side. More balance in the rights and obligations of both client and supplier is essential for further development of this relationship.
On October 12th, we organized an interesting themesession about Cloud Challenges, with attention for GDPR, a Cloud strategy and Cloud Management Portals.
On February 15th, the CIO Platform Nederland was attending the plenairy meeting of the European Commission Cloud Select Industry Group (C-SIG).
On 13 December, we organised the Software Asset Management (SAM) theme session. This time we were guests of Royal Boskalis in Papendrecht. The reason for the SAM theme session was the outcome of our supplier satisfaction survey, in which we found that many of our members are not satisfied with the licensing and contract models used by software and hardware suppliers. We experience a lot of rigidity in contracts and little transparency in licensing models, often leading to compliancy issues that need to be resolved between the supply and demand sides in the market.
A code of conduct for a balanced relationship between customer and supplier!
There are no meetings published at the moment. Please check back later!