Vendor Relations

Vendor Relations

Our members decide on which themes we are active. We are working on a balanced relationship between customer and supplier.

Suppliers of digital technologies are crucial partners for our members. This relationship however has some room for improvement. Their technological knowledge provided them with an advantage vis-à-vis the user. Yet, developments in the area of technology and marketisation in the last decennia, and the characteristics that these digital markets appear to contain, have a downside. They cause such behaviour that a re-evaluation is necessary.

To achieve that, we do the following:

  1. Help each other to improve the process of procurement, implementation, administration and maintenance of software assets, by sharing knowledge and experiences. Transparency in doing so, where opportunities lie, and best practices, is crucial in order to properly fulfil the user's own responsibility.
  2. Continue to draw the attention of the Dutch and European administrative and political leaderhip to the fact that the policy framework concerning market forces should be more aligned with the practice of digital technology markets. The manner in which powerful actors can operate their market power towards their customers, should be subject to supervision and the opportunity to intervene.

In a rapidly changing technology landscape, where cloud demands an ever greater role, it is important to maintain good relations with the supply side. More balance in the rights and obligations of both client and supplier is essential for further development of this relationship.

Vendor relations news

Fair principle 11: The scope, execution and intended outcome of an audit shall be clearly defined in the contract.

2022-10-04 Fair Principles 11a (1020 x 574 px)Monday 03 October 2022 09:56 Business users associations Beltug, Voice, Cigref and CIO Platform Nederland call for a balanced cloud market: 11 fair principles to unleash Europe’s digital potential. Fair principle 9 calls for commercial models to not be changed unilaterally and be adhering to an active ‘opt-in’ principle. full story

Fair Principle 10: Commercial models and offerings shall be consistent and reasonable, not combining different models for the benefit of the vendor’s revenue

2022-09-27 Fair Principles 10b (1020 x 574 px)Tuesday 27 September 2022 07:50 Business users associations Beltug, Voice, Cigref and CIO Platform Nederland call for a balanced cloud market: 11 fair principles to unleash Europe’s digital potential. Fair principle 9 calls for commercial models to not be changed unilaterally and be adhering to an active ‘opt-in’ principle. full story

Fair Principle 9: Commercial models shall not be changed unilaterally and adhere to an active ‘opt-in’ principle.

2022-09-15 Fair Principles 09b (formaat  (1020 x 574 px)Thursday 15 September 2022 12:18 Business users associations Beltug, Voice, Cigref and CIO Platform Nederland call for a balanced cloud market: 11 fair principles to unleash Europe’s digital potential. Fair principle 9 calls for commercial models to not be changed unilaterally and be adhering to an active ‘opt-in’ principle. full story

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Vendor relations events

  1. CEG Vendor Relations |

    Vendor managers, Category buyers, Service managers, Contract managers and License specialists participate in this Knowledge Group (CEG) meetings. This CEG shares knowledge and experience on various current topics: major vendors, contracts, licenses, audits, GDPR, DPIAs, exit, Cloud etc.

    09 Mar

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