Vendor Relations
Our members decide on which themes we are active. We are working on a balanced relationship between customer and supplier.
Vendor Relations
Suppliers of digital technologies are crucial partners for our members. This relationship however has some room for improvement. Their technological knowledge provided them with an advantage vis-à-vis the user. Yet, developments in the area of technology and marketisation in the last decennia, and the characteristics that these digital markets appear to contain, have a downside. They cause such behaviour that a re-evaluation is necessary.
To achieve that, we do the following:
- Help each other to improve the process of procurement, implementation, administration and maintenance of software assets, by sharing knowledge and experiences. Transparency in doing so, where opportunities lie, and best practices, is crucial in order to properly fulfil the user's own responsibility.
- Continue to draw the attention of the Dutch and European administrative and political leaderhip to the fact that the policy framework concerning market forces should be more aligned with the practice of digital technology markets. The manner in which powerful actors can operate their market power towards their customers, should be subject to supervision and the opportunity to intervene.
In a rapidly changing technology landscape, where cloud demands an ever greater role, it is important to maintain good relations with the supply side. More balance in the rights and obligations of both client and supplier is essential for further development of this relationship.
Vendor relations news
Article by FD about GDPR-compliance featuring CIO Platform Nederland finds national audience
Monday 12 April 2021 17:32 On April 5th, the Financieele Dagblad published an article with contributions from CIO Platform Nederland about the issues business users face concerning compliance with the GDPR. The article did not remain unnoticed, but also contained a few inaccuracies. Please find below both amendments and a reference to the parliamentary questions asked and other publications in the media based on the article. full storyMeeting with vice-president of the European Commission, Margarethe Vestager’s Cabinet
Monday 06 July 2020 11:17 On Wednesday morning July 1, Arthur Govaert and Ronald Verbeek, along with colleagues from Beltug, Cigref and Voice, spoke to mr. Werner Stengg and mr. Michele Piergiovanni from the cabinet of vice-president of the European Commission (EC), mrs. Margarethe Vestager. full storyCIO Platform Nederland in FD news ‘The stranglehold of the software giants’
Friday 11 October 2019 14:00 The Dutch business newspaper ‘Het Financieele Dagblad’ (FD) paid attention to a topic that is urgent to CIOs: the need for large software vendors to adapt and balance their behaviour towards customers. The article has now been translated by FD from Dutch into English. full storyVendor relations events
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