Vendor Relations

Vendor Relations

Our members decide on which themes we are active. We are working on a balanced relationship between customer and supplier.

Suppliers of digital technologies are crucial partners for our members. This relationship however has some room for improvement. Their technological knowledge provided them with an advantage vis-à-vis the user. Yet, developments in the area of technology and marketisation in the last decennia, and the characteristics that these digital markets appear to contain, have a downside. They cause such behaviour that a re-evaluation is necessary.

To achieve that, we do the following:

  1. Help each other to improve the process of procurement, implementation, administration and maintenance of software assets, by sharing knowledge and experiences. Transparency in doing so, where opportunities lie, and best practices, is crucial in order to properly fulfil the user's own responsibility.
  2. Continue to draw the attention of the Dutch and European administrative and political leaderhip to the fact that the policy framework concerning market forces should be more aligned with the practice of digital technology markets. The manner in which powerful actors can operate their market power towards their customers, should be subject to supervision and the opportunity to intervene.

In a rapidly changing technology landscape, where cloud demands an ever greater role, it is important to maintain good relations with the supply side. More balance in the rights and obligations of both client and supplier is essential for further development of this relationship.

Vendor relations news

Launch guideline for successful cooperation

2021-05-18 Nieuwsbericht Richtlijn succesvolle samenwerking.pngTuesday 18 May 2021 16:15 In close cooperation between CIO Platform Nederland and NLdigital the ‘Guideline for successful cooperation’ has been launched. The guideline provides guidance towards more predictability and transparency in the relationship between providers and users of software. Download the guideline, implement it and make sure to let us know to what extent the guideline is (in)effective in practice. full story

Article by FD about GDPR-compliance featuring CIO Platform Nederland finds national audience

AVG 2.jpgMonday 12 April 2021 17:32 On April 5th, the Financieele Dagblad published an article with contributions from CIO Platform Nederland about the issues business users face concerning compliance with the GDPR. The article did not remain unnoticed, but also contained a few inaccuracies. Please find below both amendments and a reference to the parliamentary questions asked and other publications in the media based on the article. full story

Meeting with vice-president of the European Commission, Margarethe Vestager’s Cabinet

2020-07-01 Vergadering kabinet van Europees vice-president Vestager.pngMonday 06 July 2020 11:17 On Wednesday morning July 1, Arthur Govaert and Ronald Verbeek, along with colleagues from Beltug, Cigref and Voice, spoke to mr. Werner Stengg and mr. Michele Piergiovanni from the cabinet of vice-president of the European Commission (EC), mrs. Margarethe Vestager. full story

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Vendor relations events

  1. Virtual meeting 'Acquiring software vendors and contracts'

    CIO Platform Nederland and NLdigital are working closely together to prevent and solve the various problems during the cooperation between software vendors and large IT users. This first session of a series of meeting focuses on 'Acquiring Software Suppliers and Contracts'.

    05 Oct
  2. Virtual meeting CEG Vendor Relations

    Within the playing field of supplier management, CIO Platform Nederland takes an important position in representing the interests of our member organisations. During this meeting you'll get an update on our activities in supplier management and would like to receive your input, which we will then incorporate into our follow-up actions.

    08 Nov

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