Vendor Relations

Vendor Relations

Our members decide on which themes we are active. We are working on a balanced relationship between customer and supplier.

Suppliers of digital technologies are crucial partners for our members. This relationship however has some room for improvement. Their technological knowledge provided them with an advantage vis-à-vis the user. Yet, developments in the area of technology and marketisation in the last decennia, and the characteristics that these digital markets appear to contain, have a downside. They cause such behaviour that a re-evaluation is necessary.

To achieve that, we do the following:

  1. Help each other to improve the process of procurement, implementation, administration and maintenance of software assets, by sharing knowledge and experiences. Transparency in doing so, where opportunities lie, and best practices, is crucial in order to properly fulfil the user's own responsibility.
  2. Continue to draw the attention of the Dutch and European administrative and political leaderhip to the fact that the policy framework concerning market forces should be more aligned with the practice of digital technology markets. The manner in which powerful actors can operate their market power towards their customers, should be subject to supervision and the opportunity to intervene.

In a rapidly changing technology landscape, where cloud demands an ever greater role, it is important to maintain good relations with the supply side. More balance in the rights and obligations of both client and supplier is essential for further development of this relationship.

Vendor relations news

CIOPN has four recommendations for informateurs in establishing the coalition agreement’s outline

BriefMonday 18 October 2021 13:10 CIO Platform Nederland has sent a letter to the informateurs drawing their attention to the interests and issues of the business user. full story

CIO-associations demand: Microsoft, improve on sustainability and security!

2021-10-08 Nieuwsbericht Persbericht oproep duurzaamheid aan Microsoft.pngFriday 08 October 2021 15:00 On October 8th, 2021, CIO Platform Nederland, Beltug, Cigref and Voice issued a joint press release. In it, we call on Microsoft to address the unnecessary environmental damage caused by its commercial policies and to take more responsibility for safe products, so that business users no longer have to pay the huge costs of its unsafe products. Microsoft is not alone in this, but as the market leader it has a particular responsibility. full story

Launch guideline for successful cooperation

2021-05-18 Nieuwsbericht Richtlijn succesvolle samenwerking.pngTuesday 18 May 2021 16:15 In close cooperation between CIO Platform Nederland and NLdigital the ‘Guideline for successful cooperation’ has been launched. The guideline provides guidance towards more predictability and transparency in the relationship between providers and users of software. Download the guideline, implement it and make sure to let us know to what extent the guideline is (in)effective in practice. full story

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Vendor relations events

  1. Virtual meeting CEG Vendor Relations Bijeenkomst

    Vendor managers, Category buyers, Service managers, Contract managers and License specialists participate in this Knowledge Group (CEG) meetings. This CEG shares knowledge and experience on various current topics: major vendors, contracts, licenses, audits, GDPR, DPIAs, exit, Cloud etc.

    08 Nov

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