Making Processes Smarter with AI – René Wissing (Achmea)

Making Processes Smarter with AI – René Wissing (Achmea)

May 12, 2026

Artificial Intelligence is reshaping how organizations work, from Backoffice operations to customer interactions and employee experiences.

2026-06-04 Speaker Announcement René Wissing Achmea

During this interactive breakout session, René Wissing, Lead Architect & Enterprise Management at Achmea, shares practical experiences from Achmea’s AI‑driven digital transformation journey.

In the breakout “Digital transformation with AI – influence on processes to make them as efficient and effective as possible”, René explores how AI is applied within a large, complex organization and what this means in practice.

Together with fellow participants, the session dives into questions such as:

  • What impact can AI have on backoffice processes?
  • How does AI influence customer experience and services?
  • What changes does AI bring for employees and their daily work?

This breakout session is designed as an open exchange: learn from Achmea’s experiences, discuss challenges, and share insights with peers.

In this breakout session, you will: 

✅ Gain practical insight into applying AI to optimize core processes
✅ Learn how AI impacts customers, employees and operations
✅ Hear concrete lessons learned from Achmea’s AI initiatives
✅ Exchange experiences and approaches with CIO peers

Curious how AI can truly make processes more efficient and effective in your organization? Join this interactive breakout session at the Annual Day!

👉 Join this valuable break-out session!
Check whether your organization is a member and register directly online or via bureau@cio-platform.nl.

Close